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<p class="MsoNormal">Cloud Technical Residency Program<o:p></o:p></p>
<p class="MsoNormal">Austin TX<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><a href="https://careers.google.com/jobs#!t=jo&jid=/google/cloud-technical-residency-university-500-w-2nd-st-austin-tx-78701-usa-4228000036&">https://careers.google.com/jobs#!t=jo&jid=/google/cloud-technical-residency-university-500-w-2nd-st-austin-tx-78701-usa-4228000036&</a><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;background:white">
<span style="color:#212121">The Cloud Customer Engineering, Cloud Professional Services (PSO), and Cloud Technical Support teams provide technical expertise across the full Google Cloud portfolio of products to prove the value of, deploy, and provide ongoing
 support of the technology to our customers. These teams are on the front lines of leading customers through the largest technological shift in the history of the IT industry. They are the consultants and engineering gurus that help customers understand the
 unique value of and transformational benefits that result from applying these technologies to their business workloads.
<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b>Responsibilities
<o:p></o:p></b></p>
<ul type="disc">
<li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l2 level1 lfo1">
Contribute to the design, development, and implementation of prototypes, demos, and proof-of-concept components in support of in-flight customer opportunities. Help build creative solutions to challenging customer questions, RFPs, or other obstacles encountered
 in customer engagements.<o:p></o:p></li><li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l2 level1 lfo1">
Team with customer technical and implementation leads and partners to manage and drive successful adoption of Google Cloud. Interact with sales/partner leads and technical stakeholders to translate complex customer requirements into recommendations for solution
 architectures and consulting services.<o:p></o:p></li><li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l2 level1 lfo1">
Guide customers through the entire innovation lifecycle, building strategic roadmaps and driving achievement of key milestones.<o:p></o:p></li><li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l2 level1 lfo1">
Help in customer day-to-day challenges by delivering scalable solutions and troubleshooting their problems. Understand operational workflows, identify and define tool needs to enable operational scaling, and drive the development (initial and ongoing) and deployment
 of these tools.<o:p></o:p></li><li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l2 level1 lfo1">
Improve product feature offerings by providing partner feedback to internal cross-functional teams including Product Management and Engineering.<o:p></o:p></li></ul>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b>Qualifications
<o:p></o:p></b></p>
<p class="MsoNormal">Minimum qualifications:<o:p></o:p></p>
<ul type="disc">
<li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo2">
BA/BS degree in Computer Science or related technical subject, or equivalent practical experience, with the ability to start full-time employment by July 2019.<o:p></o:p></li><li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo2">
Experience in web technologies such as CSS, HTML, HTTP, JavaScript/AJAX and XML.<o:p></o:p></li><li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo2">
Experience with developing programs/scripts in languages such as C++, Java, Python, Scala or SQL.<o:p></o:p></li><li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo2">
Evidence of customer service experience, demonstrated through coursework, internships, project work and/or other outside interests.<o:p></o:p></li></ul>
<p class="MsoNormal"><br>
Preferred qualifications:<o:p></o:p></p>
<ul type="disc">
<li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l1 level1 lfo3">
Experience in systems software and algorithms, working with Linux/Unix and APIs.<o:p></o:p></li><li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l1 level1 lfo3">
Database design and SQL Query construction experience.<o:p></o:p></li><li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l1 level1 lfo3">
Ability to adapt your message to the technical level of the audience and comfortable presenting technical materials.<o:p></o:p></li><li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l1 level1 lfo3">
Excellent analytical, organizational, problem solving and troubleshooting skills.<o:p></o:p></li><li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l1 level1 lfo3">
Business acumen with strong customer service and communication skills.<o:p></o:p></li><li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l1 level1 lfo3">
Ability to travel up to 30% of the time.<o:p></o:p></li></ul>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
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